Privacy Policy

Effective Date: January 1, 2026
Last Updated: August 18, 2026

Harry Albers, DDS ("we," "our," "us," or "the Practice") respects your privacy and is committed to protecting the personal information you provide when visiting dralbers.com ("Website"), communicating with our office, or using features available through our Website.

This Privacy Policy explains what information we may collect, how we use and protect that information, when information may be disclosed, and the privacy rights available to California residents.

This Privacy Policy applies to information collected through our Website and related online interactions. Certain health information collected in connection with dental treatment may be governed by additional federal and California healthcare privacy laws and our Notice of Privacy Practices.

1. Information We May Collect

Depending on how you interact with our Website, we may collect the following categories of information.

Personal Information You Provide

You may voluntarily provide information such as:

Name
Telephone number
Email address
Appointment request information
Whether you are a new or existing patient
Questions or comments submitted through online forms
Information you provide when contacting our office
Other information you voluntarily submit through the Website

Please avoid submitting highly sensitive medical, financial, or other confidential information through general website contact forms unless the form is specifically designated for secure transmission of such information.

Automatically Collected Information

When you visit our Website, certain information may be collected automatically through cookies, analytics technologies, server logs, or similar tools, including:

IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Date and time of visits
Approximate geographic location derived from an IP address
Website interactions and navigation
Other technical information regarding your use of the Website

This information may be used to maintain the Website, improve performance, understand how visitors use the Website, protect against fraud or misuse, and improve our online services.

2. How We Use Personal Information

We may use information collected through the Website to:

Respond to questions and inquiries
Process appointment requests
Communicate with patients and prospective patients
Provide information about our dental services
Operate and maintain our Website
Improve Website functionality and user experience
Analyze Website traffic and usage
Protect the security and integrity of our Website
Detect or prevent fraudulent or malicious activity
Comply with applicable laws, regulations, and legal obligations
Maintain appropriate business and administrative records

We do not use personal information collected through our Website for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required by law.

3. Patient and Health Information

Information submitted through our Website does not necessarily constitute protected health information ("PHI") under the Health Insurance Portability and Accountability Act ("HIPAA").

When information becomes part of your dental or healthcare record or is otherwise subject to HIPAA or applicable California medical privacy laws, it will be handled according to those requirements and the Practice's applicable Notice of Privacy Practices.

This Website Privacy Policy is not intended to replace our HIPAA Notice of Privacy Practices.

If you have a dental emergency or need to communicate sensitive medical information, please contact our office directly rather than relying on a general website contact form.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to provide functionality, understand Website usage, improve performance, remember preferences, and help us understand how visitors interact with our Website.

Cookies are small data files stored on your device when you visit certain websites.

Depending on the technologies implemented on the Website, cookies may include:

Essential Cookies: Necessary for basic Website functionality and security.

Analytics Cookies: Help us understand Website traffic, visitor behavior, and Website performance.

Preference Cookies: Remember certain settings or preferences.

Advertising or Marketing Cookies: If used, these technologies may help measure advertising effectiveness or provide more relevant marketing.

You may be able to limit or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of the Website.

5. Analytics and Third-Party Services

We may use third-party providers to assist with Website hosting, security, analytics, scheduling, communications, accessibility, website functionality, or other business operations.

These providers may collect or process information according to their own privacy policies and contractual obligations.

Our Website may also contain links to third-party websites or services, including mapping services, financing providers, online scheduling systems, social media platforms, or other external resources.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party service you use.

6. Google Analytics and Similar Technologies

Our Website may use Google Analytics or similar analytics services to help us understand Website traffic and usage.

These services may collect information such as your IP address, browser type, device information, pages visited, time spent on the Website, and interactions with Website features.

Information collected through analytics services is generally used to evaluate Website performance and improve our services.

Visitors may be able to control certain analytics and advertising technologies through browser settings, cookie controls, or privacy tools provided by the applicable third-party provider.

7. Disclosure of Personal Information

We may disclose personal information when reasonably necessary to:

Provide services requested by you
Operate and maintain the Website
Work with vendors and service providers performing services on our behalf
Protect our patients, Practice, Website, or legal rights
Detect fraud, security threats, or misuse
Comply with subpoenas, court orders, legal processes, or governmental requests
Comply with applicable laws and regulations
Complete a business transaction such as a merger, acquisition, restructuring, or transfer of assets, subject to applicable law

Service providers are permitted to access information only as reasonably necessary to perform services for us and subject to applicable contractual and legal requirements.

8. Sale or Sharing of Personal Information

Harry Albers, DDS does not sell personal information for monetary compensation.

We also do not knowingly sell or share personal information of individuals under 16 years of age.

Certain advertising, analytics, or tracking technologies can potentially constitute "sharing" or "selling" under California privacy law even when no money changes hands. Where applicable, we provide consumers with the ability to exercise the privacy choices required by California law.

9. California Privacy Rights

California residents may have certain rights regarding their personal information under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), when those laws apply to the Practice and the information involved.

These rights may include the right to:

Right to Know

Request information regarding the categories and specific pieces of personal information we have collected about you, subject to applicable exceptions.

Right to Delete

Request deletion of certain personal information we have collected, subject to legal, healthcare, security, recordkeeping, and other permitted exceptions.

Right to Correct

Request correction of inaccurate personal information maintained about you.

Right to Opt Out of Sale or Sharing

Request that a business not sell or share personal information when those activities are subject to California law.

Right to Limit Use of Sensitive Personal Information

In circumstances where applicable California law provides this right, consumers may request limitations on certain uses or disclosures of sensitive personal information.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights provided under applicable California law.

Not all rights apply to all information. Certain medical information, protected health information, employment information, and other categories of information may be exempt from some or all CCPA/CPRA requirements.

10. Exercising Your California Privacy Rights

To submit a privacy-related request, please contact:

Harry Albers, DDS
1100 Sonoma Ave E-1
Santa Rosa, CA 95405

Phone: (707) 575-1190

When submitting a request, please provide enough information for us to reasonably identify you and understand your request.

We may need to verify your identity before fulfilling certain requests. Verification helps protect your information from unauthorized access or disclosure.

You may also designate an authorized agent to submit certain requests on your behalf as permitted by California law. We may require documentation demonstrating the agent's authority and may separately verify your identity.

11. Do Not Track and Global Privacy Controls

Some browsers offer "Do Not Track" ("DNT") settings. Because there is not a universally accepted standard governing DNT signals, our Website may not respond to all DNT requests.

Where required by applicable California law and supported by our Website technologies, we will process legally recognized browser-based opt-out preference signals, such as Global Privacy Control ("GPC"), as required.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with applicable legal and regulatory requirements, maintain appropriate business and patient records, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through the Website.

14. Children's Privacy

Our Website is intended for a general audience and is not directed specifically toward children under 13.

We do not knowingly collect personal information online directly from children under 13 without appropriate parental or legal guardian consent.

If you believe a child has submitted personal information through our Website without appropriate authorization, please contact us so we can review and address the situation.

15. Email and Electronic Communications

If you contact us by email or through a Website form, please understand that standard email and some Website communications may not be encrypted.

Do not send highly sensitive health, financial, or other confidential information through unsecured email or general Website forms.

Communications regarding dental treatment may be subject to additional healthcare privacy requirements.

16. Third-Party Links

Our Website may contain links to websites operated by third parties. Clicking a third-party link may allow that third party to collect information from or about you.

We do not control third-party websites and are not responsible for their privacy practices. This Privacy Policy applies only to information collected through our Website and services under our control.

17. Financial Services

Our Website may provide links to third-party financing services, such as CareCredit or other financing providers.

Information submitted directly to a financing provider is collected and processed by that provider according to its own terms and privacy policies. Harry Albers, DDS does not control the privacy practices of third-party financing companies.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, technology, business practices, or applicable laws.

When changes are made, the "Last Updated" date at the top of this Privacy Policy will be revised.

We encourage visitors to periodically review this Privacy Policy to remain informed about our privacy practices.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact: